Last updated: November 14, 2019
Critical Hit Entertainment Pty Ltd is committed to providing you with the best possible customer service experience. Critical Hit Entertainment Pty Ltd is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of Personal Information
We collect Personal Information when you use a Service available on our Website such as; visiting the Website, registration to the WESG Oceania newsletter, completing a registration form and participation in tournaments and completing survey or casting call forms.
The Personal Information we collect about you when you use this website or complete a form to register for a tournament, casting call or survey may include, but is not limited to:
We only collect the data that is necessary for the delivery of the Service or for which you have given consent for such processing of your Personal Information, customer support, or for compliance with an obligation required by law to which we are subject.
For each user to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website and subdomains, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this website and subdomains.
Using Personal Information
The WESG Oceania may collect and user your Personal Information to enable us to operate the Service and provide it to you, to keep you informed about the Service, surveys, newsletters, offers and events we think you may find useful or which you have requested from us, for commercial purposes on behalf of our partners, to sell or market WESG Oceania products and services to you; and to comply with a legal or regulatory obligation.
We only send you emails if you have given your prior consent that contain information relevant to the Service including your participation in a tournament, participation in a survey or casting call.
You will receive the WESG Oceania newsletter and marketing messages from us if you have given your consent.
You can unsubscribe from the WESG Oceania newsletter or Service at any time by sending an email to firstname.lastname@example.org
Sharing Personal Information
WESG Oceania takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Where we are required by applicable law, we will seek your consent prior to sharing your Personal Information with such third parties.
WESG Oceania will never sell your Personal Information in any circumstance.
Storage of Personal Information
WESG Oceania uses third-party service providers (such as managed hosting providers, card processors, CRM systems, and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate the Service. Some of these providers may not be located in Australia.
WESG Oceania has implemented all reasonable measures to secure and protect your Personal Information.
WESG Oceania will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting or statutory reporting requirements. In order to determine the appropriate retention period for Personal Information, we consider the following factors; the amount, nature and sensitivity of the data, potential risk of harm from unauthorized use or disclosure, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means.
We may retain certain information subsequent to the termination of your account, for example if it is necessary to fulfill our legal obligations or to exercise, to maintain security, to prevent fraud and abuse and to defend or enforce our rights.
You can access, amend and delete the Personal Information you have provided to us by emailing us at email@example.com
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.
You have the right to request to correct your Personal Information if it is inaccurate. You may also supplement any incomplete Personal Information we have, taking into account the purposes of the processing.
You have the right to request deletion of your Personal Information if:
Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website and subdomains that is the stored on your device’s hard drive.
You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our Service.
Social Media and Links to Other Sites
The website and subdomains includes links to services such as Facebook, YouTube, Twitch, Discord, Jotform, Twitter and Instagram. After clicking on the link you will be redirected to the page of the respective provider, i.e. only after clicking on the link, User information will be transferred to the respective provider. For information on the handling of your data when using the Website of other providers, please check the respective data protection information of these providers.
The Service is not intended to be used by anyone under the age of 13. If we discover that a person under 13 is using the Service, we will delete any Personal Information provided.